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Welcome To The Thinking Space

This is where we unpack the operational pressure points charities are dealing with right now.
You will find practical pieces on volunteer strain, stakeholder noise, data and insight, and how to make people-led systems visible before you add tools or automation.
Whether you’re here to learn, sharpen your strategy, or borrow a good idea or two, we’re glad you found us. So grab a coffee and dive in.


Measure, Magnify: How to Lead Safe AI Innovation in Your Charity (Part 4/4)
Learn how charity service owners can lead low-risk AI innovation. Use the Map, Measure, Magnify framework to automate admin without losing the human core.
6 hours ago7 min read


Map the Trust, Then Buy the Tool: The Relational Core Strategy for Charity AI (Part 2/4)
AI adoption in charities often fails because it ignores human relationships. Learn how to map your "Relational Core" to build an AI strategy that protects trust and improves governance.
1 day ago7 min read


The Hardest Conversation: Charity Service Closure
Struggling with a service closure decision? Get a step-by-step guide for charity leaders on how to prepare, facilitate the conversation, and manage the transition safely.
Dec 18, 20256 min read


Charity Service Pilots: 4 Stage-gate Decisions for Real Impact & Less Stress
Ensure your charity's new service pilots truly deliver. Discover our 4 essential stage-gate decisions (Go, Grow, Pause, Stop) for evidence-backed, impactful, and sustainable programs. Get practical guidance!
Dec 4, 20253 min read


Service owners in charities: who they are and how to pick them
Charity services often wobble because no one really owns them. This guide explains what a service owner is, how the role works, and simple steps to choose one.
Nov 12, 20255 min read


Charity governance: what UK and US trust data are really telling us
What does 2025 trust data reveal about nonprofit governance? UK and US findings highlight rising expectations, hidden risks, and practical steps boards can take now. Learn how to strengthen board decision-making, improve transparency, and prepare for AI-driven change without overloading trustees.
Aug 7, 20257 min read


Feedback futures for charities: turn input into priorities
Use token voting to turn many ideas into a ranked, defensible shortlist. Inclusive, low-tech, and easy to explain to boards and funders.
Jun 25, 20252 min read


Relational feedback mapping for charities: who speaks, who decides, who is heard
Map who speaks, who decides, and who is heard. Relational feedback mapping is a simple way for charities to spot missing voices and avoid building strategy around the loudest group.
Jun 4, 20252 min read


From information overload to strategic clarity (for charities)
Charities are listening more than ever, but without a filter everything feels urgent. Use feedback fasts, token voting and relational mapping to act faster and protect capacity.
May 27, 20255 min read


Is your charity ready for decentralised evaluation?
A quick sense-check for charities that like the idea of decentralised, community-led impact but are not sure they are ready. See the 5 signs you are ready and what to fix first.
Apr 22, 20252 min read


The future of impact: decentralised evaluation for charities by 2035
What will impact measurement look like in 2035? This practical guide explores the shift toward decentralised, community-led evaluation. Offering future-ready ideas you can start using today to ease pressure, deepen trust, and capture what really matters.
Apr 17, 20257 min read


5 reasons your impact measures feel like a burden (and how to fix them)
Charities collect data but do not always see change. Here are 5 common reasons impact measures aren't working and simple ways to make them more useful.
Mar 10, 20253 min read


Impact measures health check: how healthy is your charity’s data?
A quick, charity-first health check for your impact data. Answer 10 yes/no questions to see what’s working, where “expensive noise” has crept in, and what to tidy first.
Mar 8, 20252 min read


How to stop unintentional "impact-washing" in your charity: impact measurement made simple
A short, people-first guide to stop unintentional impact washing in charities. Five quick steps to tidy your measures so they actually help teams, not just funders.
Mar 6, 20252 min read
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