From Insights to Outputs
Resilient operations and responsible AI adoption
Helping charities run resilient services and adopt AI safely
I work with charity leaders who want their day-to-day delivery to stay strong, and who are weighing up where AI fits.
My focus is keeping your services dependable as you bring new tools in, so the trust your work depends on stays protected.
That means helping you steady the things that keep services running, see where AI is already being used across your organisation, and put the right governance in place so you can bring new tools in safely and with confidence.
My background
Long before AI reached the top of board agendas, I spent ten years leading the science behind one of the oldest trusted partnerships there is, between a person and their guide dog.
As Chief Scientific Officer, I led ethics and scientific governance across research in genomic data, assistive technology and psychology.
I later ran the national operation behind those partnerships, leading hundreds of staff and thousands of volunteers.
In 2026 I was awarded a Churchill Fellowship to research how organisations can bring in new technology, including AI, without weakening the trust the people they serve place in them. I'm learning from organisations in the USA, Australia and Japan, and that question sits at the heart of everything I do with charities.
Read more about the project on my Fellowship page
